At TrendNest (“we”, “our”, “us”), operated by the TrendNest Team from India, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and the rights you have over it.
1. Information We Collect
- Account information: Your name, email address, and profile photo when you sign in with Google.
- Usage data: Articles you read, coins earned, streaks, timestamps, and claim history.
- Payment information: Your UPI ID (only when you submit a reward claim).
- Technical data: Browser type, device information, and general geographic region.
2. How We Use Your Information
- To create and manage your account.
- To calculate coin rewards, streaks, and leaderboard rankings.
- To process reward claims and send UPI payouts.
- To improve the platform, detect abuse, and prevent fraud.
- To communicate updates, respond to queries, and provide customer support.
3. Data Storage & Security
Your data is securely stored on Google Firebase infrastructure. We use industry-standard security practices, including encrypted transmission (HTTPS), authenticated access, and Firestore security rules. However, no online service can guarantee absolute security.
4. Sharing of Information
We do not sell your personal information. We may share data only in the following situations:
- With payment providers to process reward payouts.
- With service providers (like Google Firebase) that host and operate our platform.
- When required by law, court order, or government authority in India.
5. Cookies
We use essential cookies for authentication and to keep you signed in. Please see our Cookie Policy for more details.
6. Your Rights
- Access, correct, or update your account details from the dashboard.
- Request deletion of your account and associated data by contacting us.
- Opt out of non-essential communications at any time.
7. Children’s Privacy
TrendNest is not intended for users under the age of 13. We do not knowingly collect data from children. If you believe a minor has provided us information, please contact us and we will delete it promptly.
8. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of TrendNest after changes means you accept the revised policy.
9. Contact Us
For any privacy-related concerns, please contact us at support@trendnest.in.